What you’ll do:

• Engage with guests as they access our attractions, provide relevant facts and information
• Run our attraction safety positions as trained, including encouraging guests to follow COVID-19 safety protocol,
• To deliver programmed content in each station in an engaging manner and as trained (includes Safety Talks)
• Ensure line-ups are moving in an orderly fashion as trained
• Encourage Guests to partake in our park offerings such as Tours, Rainforest Explorer Program, and other seasonal activities

Considerations:

• Must be able to work a variety of shifts including evenings, weekends and holidays
• Team Members are required to be on their feet for extended periods of time
• Team Members are expected to follow Capilano's COVID-19 health & safety guidelines and protocol,
• Team Members are expected to deliver the position as described under various weather conditions including but not limited to sun, rain, snow, sleet
• Team Members must be able to work in a variety of weather conditions in the dark
• Team Members are occasionally required to lift and carry up to 20lbs, climb a step ladder or step stool

Who you are:

• Minimum 1 year of Guest Services experience
• Positive, friendly, outgoing, and energetic personality
• Excellent interpersonal skills
• Level 1 or 2 occupational first aid is an asset

Compensation for this position is $18.25 per hour.  

The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Café and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.